退換貨政策
- 客戶或代收貨方（包括客戶指定的物流方）請親自安排於本公司出／送貨時驗貨，客戶提貨／收貨簽收即表示已確認所購貨品之數量、貨品規格及商品貨好完整無損。
- 客戶或代收貨方請自行認真驗明貨物，並確認貨品質量、數量及規格是否相符，提貨／送貨簽收後如有貨物短缺或損壞，本公司恕不負責，客戶需自行負責。
- 本公司保證所售商品必為正貨。本公司對酒精類產品都提供一站式恒溫物流管理，包括從運輸到倉儲都使用酒類配置相關設備。因此，希望客人在收貨後直到享用美酒前都能保持恒溫儲置，把酒放在陰涼無陽光照射的地方。若因沒有妥善儲置酒類產品而導致質量變壞，本公司恕不負責，客戶需自行負責。
- Customers or the nominated recipients (including logistics providers nominated by customer) are requested to inspect the goods upon delivery or collection from our company. Signing for the goods indicates that the customer has confirmed completeness of purchased items and the purchased items are in good conditions.
- Customers or the nominated recipients are requested to carefully verify & inspect the goods and confirm that the quality; quantity and items match. If there are any shortages or damages after signing for the collection or delivery, our company will not be responsible, and the customer will bear the responsibility.
- Our company guarantees that all sold products are genuine. According to the nature of alcoholic products, it is hoped that customers can keep and store the products in a cool and shaded area without sunlight. If the quality of alcoholic products deteriorates due to improper storage, our company will not be responsible, and the customer will bear the responsibility.
Please contact us for any enquiries:
Email: info@treasureswine.com