Delivery - Local and International Shipping
The law prohibits the sale of alcoholic beverages to persons under the age of 18. Any customer ordering alcoholic beverages online must ensure that he/ she is 18 years old or above and has the right to legally purchase the above-mentioned goods. Customers must ensure that any ineligible persons are not allowed to use the customer's web login account to purchase alcoholic beverages.
If alcoholic beverages are included in the delivery, it must be collected by a person 18 years of age or older (with appropriate proof). If the above-mentioned persons are not present, the company has the right to take back the goods and will try to deliver them at another agreed time.
- TREASURES WINE generally arranges shipment within 1-3 working days after the order confirmed, depending on the stock status. Please contact customer service for more details.
- Spend over HKD 1,000 - free Hong Kong local delivery fee;
- Over HKD 1,500 - free delivery to Macau, also supports overseas delivery, please contact customer service for details.
Local S.F. express freight COLLECT for spend below HKD 1,000: （Customer Collect Rate：The local delivery charges will be paid by Treasures Wine first and we will then arrange an extra payment request for this delivery item.）
**Subject to local logistics suppliers market rate (eg: SF Express), fluctuate as per market without notice in advanced.
Hong Kong/Kowloon/New Territories: (1 bottle /750ml, total HKD 33; 2 bottles, total HKD 48; 3-6 bottles, total HKD 58)
- Our store supports overseas delivery. For those customers with delivery demand out of Hong Kong, please contact customer service. (Including mainland China; overseas.)
- If there are surcharges in remote areas, customs duties, handling fees and other service charges during the delivery process, customers shall bear the full cost in back to back.
contact us
Email: info@treasureswine.com
- TREASURES WINE reserves the right to change the price of the product without prior notice, and all orders are subject to TREASURES WINE acceptance based on stock availability.
- All orders are subject to final confirmation based on the availability of the relevant items.If the ordered products or services provided by this website are out of stock, this website has the right to refuse to accept the order.
- The price of the product is based on the price on the day when the product is ordered.
- The company has the full right to adjust the price immediately at any time without prior notice to customers.
- 客戶或代收貨方（包括客戶指定的物流方）請親自安排於本公司出／送貨時驗貨，客戶提貨／收貨簽收即表示已確認所購貨品完整無損。
- 客戶或代收貨方請自行認真驗明貨物，並確認數量及貨品是否相符，提貨／送貨簽收後如有貨物短缺或損壞，本公司恕不負責，客戶需自行負責。
- 本公司保證所售商品必為正貨。本公司對酒精類產品都提供一站式恒溫物流管理，包括從運輸到倉儲都使用酒類配置相關設備。因此，希望客人在收貨後直到享用美酒前都能保持恒溫儲置，把酒放在陰涼無陽光照射的地方。若因沒有妥善儲置酒類產品而導致質量變壞，本公司恕不負責，客戶需自行負責。
- Customers or the nominated recipients (including logistics providers nominated by customer) are requested to inspect the goods upon delivery or collection from our company. Signing for the goods indicates that the customer has confirmed completeness of purchased items and the purchased items are in good conditions.
- Customers or the nominated recipients are requested to carefully verify & inspect the goods and confirm that the quantity and items match. If there are any shortages or damages after signing for the collection or delivery, our company will not be responsible, and the customer will bear the responsibility.
- Our company guarantees that all sold products are genuine. According to the nature of alcoholic products, it is hoped that customers can keep and store the products in a cool and shaded area without sunlight. If the quality of alcoholic products deteriorates due to improper storage, our company will not be responsible, and the customer will bear the responsibility.